Common Questions
What forms of payment does ElectroGeek accept? We accept Visa, MasterCard, American Express and Discover. (Special payment options are available for corporate clients)
How do I contact you when I need support? Just call 1-888-345-GEEK (4335)
Do you guarantee your services? We guarantee our On-Site services for 30 days. We guarantee our on-line services for 5 days. If you are not completely satisfied with our services please contact us and we'll make it right at no additional cost.
What should I expect from ElectroGeek Computer Support when they arrive? You can expect your issue to be resolved in a professional, courteous and timely manner.
Do I need to do anything prior to ElectroGeek arriving at my location? Please make sure that you take measures to backup any data on your PC before we arrive. Please read our Terms of Service for further details.
What is an ElectroGeek? An ElectroGeek is a person who has years of experience and training resolving PC and network related issues. Their experience includes hardware, software, operating systems, networks, virus and spyware countermeasures and more. You can be assured that we will get the job done for you!
Can you fix my computer without coming out to my location? Yes. There are specific remote services that we offer our customers. Please consult our Services list for further details.

ElectroGeek computer support services are now available in Glenview, Niles, Chicago, Morton Grove, Skokie, Wilmette, Northbrook, Glencoe, Schaumburg, Des Plaines, Wheeling, Buffalo Grove, Evanston, Kenilworth, Deerfield, Highland Park, Rosemont, Park Ridge, Lincolnwood, Barrington, Barrington Hills, Cook County, Illinois, Winnetka, Prospect Heights, Mount Prospect, Arlington Heights, Elk Grove Village, Palatine, Rolling Meadows, Lake Forest, Vernon Hills, Lincolnshire, Hoffman Estates.