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| Common
Questions |
What forms of
payment does ElectroGeek accept?
We accept Visa, MasterCard, American Express and Discover.
(Special payment options are available for corporate clients)
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How do I
contact you when I need support?
Just call
1-888-345-GEEK (4335) |
Do you
guarantee your services?
We guarantee our On-Site
services for 30 days. We guarantee our on-line services for 5
days. If you are not completely satisfied with
our services please contact us and we'll make it right at no
additional cost. |
What should
I expect from ElectroGeek Computer Support when they arrive?
You can expect your
issue to be resolved in a professional, courteous and timely
manner. |
Do I need to
do anything prior to ElectroGeek arriving
at my location?
Please make sure that you take measures to backup any data
on your PC before we arrive. Please read
our
Terms
of Service for further details. |
What is an
ElectroGeek?
An ElectroGeek is a person who has years
of experience and training resolving PC and network related
issues. Their experience includes hardware, software, operating
systems, networks, virus and spyware countermeasures and more. You can be assured that
we will get the job
done for you! |
Can you fix
my computer without coming out to my location?
Yes. There are specific remote services that we offer our
customers. Please consult our
Services list for further details. |
ElectroGeek computer support
services are now available in
Glenview,
Niles,
Chicago,
Morton Grove,
Skokie,
Wilmette,
Northbrook,
Glencoe,
Schaumburg, Des Plaines, Wheeling, Buffalo Grove, Evanston,
Kenilworth, Deerfield, Highland Park, Rosemont, Park Ridge,
Lincolnwood, Barrington, Barrington Hills, Cook County,
Illinois, Winnetka, Prospect Heights, Mount Prospect,
Arlington Heights, Elk Grove Village, Palatine, Rolling
Meadows, Lake Forest, Vernon Hills, Lincolnshire, Hoffman
Estates.
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