Common Questions

What forms of payment does ElectroGeek accept?

We accept Visa, MasterCard, American Express and Discover and Personal or Business Checks.

How do I contact you when I need support?

Just call 888-345-GEEK (4335)

Do you guarantee your services?

We guarantee our On-Site and Remote Support services for 30 days. If you are not completely satisfied with our services please contact us and we’ll make it right at no additional cost.

What should I expect from ElectroGeek Computer Support when they arrive?

You can expect your issue to be resolved in a professional, courteous and timely manner.

Do I need to do anything prior to ElectroGeek arriving at my location?

Please make sure that you take measures to backup any data on your PC before we arrive. Please read our Terms of Service for further details.

What is an ElectroGeek?

An ElectroGeek is an individual who has years of experience and training resolving computer and network related issues. Their experience includes hardware, software, operating systems, networking (wireless and wired), virus and spyware removal and more. You can be assured that we will get the job done for you!

Can you fix my computer without coming out to my location?

Yes. We are able to resolve many computer issues via our secure Internet based remote access software. Issues include Virus and Spyware Removal, Outlook, PC speed/performance optimization and more. ElectroGeek assists customers throughout the United States.

Please consult our Services list for further details.

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